Returns & Exchanges
At Anveshan, we strive to deliver the purest food products to your doorstep; however, if you receive a damaged or incorrect item, we offer a hassle-free return policy within 48 hours of delivery. Due to the perishable nature of our products, we ensure every request is handled with the utmost care to maintain hygiene and quality standards.
Return Process
- 1.Initiate Request
Contact our support team via email or WhatsApp within 48 hours of receiving your order, providing your order ID and the reason for the return.
- 2.Provide Evidence
Share clear photographs or a short unboxing video of the product and the packaging to help our quality control team verify the damage or discrepancy.
- 3.Quality Inspection
Once your request is submitted, our team will review the details within 24-48 hours to approve the return or exchange based on the provided evidence.
- 4.Refund or Replacement
Upon approval, we will either dispatch a fresh replacement at no extra cost or initiate a refund to your original payment method within 7-10 business days.